Iconography plays a crucial role in KOTO by providing a visual language that aids both users and non-users in understanding diabetes and its management. By incorporating semiotic elements, KOTO creates a shared context that fosters empathy and support, encouraging non-users to contribute positively to the diabetes community. This approach not only enhances the user experience but also promotes inclusivity and education, making it an integral part of empowering individuals to lead healthier lives. The use of semiotics not only simplifies complex medical information but also bridges the gap between medical professionals and the broader community, fostering collaboration and informed decision-making.